What’s the digital key?
In June 2018, Easybrussels, the Federal Public Service Strategy and Support (BOSA) and Brulocalis, the Association of the City and the municipalities of Brussels, held an information session on digital keys and the new Local Registration Application (LRA). These solutions developed by the FPS BOSA make online administrations more accessible. They were therefore explained to the officials of the local and regional Brussels administrations, who were given the opportunity to discover how they work and what advantages they represent.
In practical terms, the LRA allows digital keys to be allocated to citizens who are unable to use an electronic identity card (eID) but need to access online applications for administrative purposes. This is a way of strengthening the virtual counter.
The method of generating these keys is very simple and is perfectly suited to the need to digitise and simplify public services to make citizens’ lives easier.
Several digital keys already exist – the eID card and the token are well-known examples. The keys are generally alternatives to the electronic identity card. The LRA now allows citizens to log on from mobile devices such as smartphones and tablets using a unique code sent by SMS, or using a username and password.
For Easybrussels, this represents significant progress in terms of simplifying processes for users and improving access to the virtual counter. That is why the agency is actively supporting the development of digital keys.